Shipping & Returns

Shipping New Zealand

Our items are sent by tracked Courier, and products should get to you within 2-4 days.

Refunds & Returns

If you are unhappy with your purchase we have a 7 day refund policy. Simply post it back to us and, after inspection, we will issue you with a store credit. 

To be eligible your toolbox items, booklet and activity cards must be unused in the same condition as they were delivered.

Please note, the cost of return shipping is the customers responsibility.

In case of a fault you are entitled to a full  replacement. In this case we will cover the cost of the shipping.

Please note that, in all cases, the original receipt showing proof of purchase is required.

To inquire about returning products please email us for assistance and instructions.